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FAQ, TERMS, & Policy

Frequently Asked Questions

Shipping & Returns

What are my Shipping Options?

To help keep shipping cost low, I am currently offering USPS First Class letter mail (no tracking) for both US and International orders for STICKER ORDERS. These orders are sent in stamped envelopes. This allows me to send products to you in an efficient and affordable way for both US and international orders.

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Tracking is available for orders containing larger items such as large art prints and originals. These orders are sent in rigid Cardstock or bubble mailers to prevent damage. Original artwork will come packaged with extreme care and will usually be a full-size box with a lot of protective wrappings and filling. They will also be insured due to the value/ size of the work.

When Will my Order Ship?

Please allow 1-3 business days for your order to ship. Once shipped, please be aware of the following expected delivery times:

  • For Domestic US orders: 1-2 weeks delivery

  • For International orders: 2-4 weeks delivery (Please be patient! Some countries may see additional shipping delays).

Shipping to UK/EU and Australia

I, Taylor Invictus (Murder Mittens ART), am not collecting or remitting VAT import taxes. This means that your package will be collected by your country when it reaches customs. You may experience package delays and additional processing fees. You can also check with your country’s customs office to determine what your additional costs will be before ordering.

Please note that by placing an order, you, the buyer, understand that you are liable for any VAT fees/charges that occur.

Please understand that I, Taylor Invictus, am not responsible for any import taxes and they are not included in the item price or shipping cost.

ANY ADDITIONAL TAXES/CHARGES/FEES ARE THE CUSTOMER’S RESPONSIBILITY AND MUST BE PAID TO YOUR COUNTRY TO CLAIM YOUR PACKAGE.

By purchasing from this shop, you have read, understood, and agree to these terms.

Thank you!

Do you Accept Returns?

I do not accept returns or exchanges. All sales are final. If your product is damaged, did not arrive, or any other issues please contact me at Murdermittensart@gmail.com.

General Questions

Can I Commission you?

I am currently accepting commissions for block prints, pet portraits, digital artwork, and ink illustrations. Please click the button below for more information and access to the necessary forms to start our work together! I'm looking forward to our collaboration!

Did you study art/have an art degree?

I am primarily a self-taught artist/illustrator and I’ve learned a lot of what I know through experimenting. I have taken a few drawing classes in community college. I earned a certificate in American Sign Language Studies. I'm currently earning my bachelor's degree in Art Education! 

Customer Privacy and Safety

Your information will never be sold or distributed from Murder Mittens ART. This website is supported through Wix, and the safety of your information is encoded throughout the service.

Payment Methods

All Major Debit/ Credit Cards

Paypal, Apple Pay, & Klara.

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